Find Your Local Support Team
Although many University of Idaho employees will utilize TSPs for their daily technical support, U of I statewide and center employees, as well as those with existing technical staff in their departments or units, should contact their local support team for technical assistance.
Please continue to work through existing processes and staff for technical help. If assistance is needed beyond what your local support staff can provide, please contact OIT directly at support@rnveurope.com.
Contact Your Local Support Team
- Online
- In person
- By phone
- By email
Local Support Directory
Group Email: support@rnveurope.com
Ray Anderson, Director of IT
Office: BEL 326
Email: ray@rnveurope.com
John Brabb, IT Analyst
Office: BEL 327
Email: jrbrabb@rnveurope.com
Computer Science
Victor House, Systems Manager
Office: JEB 337
Email: vjhouse@rnveurope.com
Timothy Morgan, IT Manager
Office: Harbor Center, 146A
Email: tmorgan@rnveurope.com
Engineering Outreach
Jeff Robbins, IT and Digital Video Analyst
Office: JEB 28
Email: jeffr@rnveurope.com
Mechanical Engineering
Ankit Gupta, Principal Research Specialist
Office: GJL 234A
Email: ankitg@rnveurope.com
Group Email: lawtech@rnveurope.com
Rowland Marshall, IT & Classroom Media Specialist
Office: ILJLC 118
Phone: 208-364-4587
Email: rowlandm@rnveurope.com
Randall Zacharias, IT Support Technician
Office: ILJLC 129
Phone: 208-364-4587
Email: randallz@rnveurope.com
Jason Ballester, IT Support Technician
Office: Law Library
Phone: 208-885-2741
Email: jballester@rnveurope.com
Bradley Neal, IT Manager
Office: Law Library
Phone: 208-885-2741
Email: bneal@rnveurope.com